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CareFirst Hub Tutorials

What's New?

These tutorials demonstrate essential processes in the CareFirst Hub. The videos provide users with step-by-step instruction on how to perform detailed tasks in the Hub.


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Navigation

Prospect Creation

Group Setup & Installation


Enrollment


On-Cycle Renewals


Off-Cycle Benefit Changes


Retroactive Benefit Changes


Life Event Changes


Billing and Payment


Audits and Reports