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We continued to be guided by sound
principles of business management that focus on providing quality products, superior
service and value to our 3.4 million customers throughout Delaware, Maryland, Northern
Virginia and Washington, D.C., while at the same time demonstrating our commitment
to the community. The highlights of the CareFirst record of achievement in 2005
are summarized in this report. Of special note is CareFirst Commitment, our multi-year
corporate initiative to address the health care needs of our customers and the
communities we serve.
To help make health care more affordable, we reduced CareFirst’s target net income for
2005 by $60 million and absorbed another $20 million in new HMO premium taxes that
otherwise would have been passed on to our members in Maryland. Both actions resulted
in lower premium increases for our members in a year in which national health care
spending again reached an all-time high. We vigorously sought to close the gaps in
health care access and delivery for the increasingly diverse communities CareFirst serves. We entered into new partnerships with hospitals and physicians to improve the quality
of care delivered to our members. In addition, we joined with others to promote patient
safety and improve the overall efficiency of the health care system.
Going forward, CareFirst remains committed to improving and expanding on our efforts
of the past and to exploring new and innovative approaches to improve care in the
future. We will not lose sight of what is most important – our commitment to the
interests and good health of those who depend on us to cover their health care needs.
We at CareFirst are grateful for your support and will stay focused on your needs going
forward, just as we have for more than 70 years.
Sincerely,

William L. Jews
President and
Chief Executive Officer |

Michael R. Merson
Chairman, CareFirst, Inc.
Board of Directors |
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CareFirst, Inc. is an independent licensee of the
Blue Cross and Blue Shield Association.
® Registered trademark of the Blue Cross and Blue Shield Association.
® ' Registered trademark of CareFirst of Maryland, Inc.
CareFirst, Inc. and its subsidiaries and affiliates are
Equal Opportunity Employers. |
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