Company Overview

In its 83rd year of service, CareFirst, an independent licensee of the Blue Cross and Blue Shield Association, is a not-for-profit healthcare company which, through its affiliates and subsidiaries, offers a comprehensive portfolio of health insurance products and administrative services to 3.4 million individuals and employers in Maryland, the District of Columbia and Northern Virginia. In 2019, CareFirst invested $43 million to improve overall health, and increase the accessibility, affordability, safety and quality of healthcare throughout its market areas.

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The Organization

  • Is the largest healthcare insurer in the Mid-Atlantic region, serving 3.4 million members.
  • Employs approximately 7,500 associates and contractors in Maryland, Washington, D.C. and Northern Virginia.
  • Operates the nation’s largest Patient-Centered Medical Home (PCMH) program of its kind.
  • Serves more than 624,000 members in the Federal Employees Health Benefits Program (FEHBP) – one of the largest FEHBP enrollments in the nation.
  • Offers Congressional Employees and their families access to more than 96 percent of hospitals and 95 percent of doctors and specialists across the U.S. – more than any other insurer
  • Nationally recognized for Plan Excellence for providing stellar customer service for 22 consecutive years for D.C. FEP members and 15 consecutive years for Maryland FEP members.
  • Invested nearly $43 million in 2019 to improve overall health, and increase the accessibility, affordability, safety and quality of health care throughout its market areas.
  • Earned recognition in 2013, 2014, 2015, 2016, 2017, 2018 and 2019 as one of the "World's Most Ethical Companies" from the Ethisphere Institute.

Financial Results (Year End 2019)

  • Revenue: $9.6 Billion
  • Medical Care Spending: $7.5 Billion

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