Contact Us

If you have questions or concerns regarding CareFirst, the services or plans provided by CareFirst, please feel free to reach out to us.

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Community

For information on how to obtain grants or sponsorships contact Community Affairs.

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Employment

For job opportunities, search our jobs database.

For employment verifications or related Human Resources support, please email hrconnect@carefirst.com or call 1-877-838-3791 / 410-998-7355.

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Fraud

Learn more about fraud
Report suspected fraud (form)

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How to Appeal a Claim

Learn how to appeal a claim payment or denial.

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Insurance Plans

Get information about group coverage.

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Mailing Address

CareFirst member services mailing addresses should be located on claim forms, member ID cards and other member specific documents. If you need a specific mailing address, please contact your Broker or CareFirst Representative.

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Privacy

Concerned about privacy? Please review our Notice of Privacy Practices. If you have a concern, you may contact the Privacy Office at 800-853-9236.

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Quality of Care Complaints

Email us if you have a quality of care and service complaint involving medical issues or service given by a doctor or provider in our network or call Member Services at the telephone number on your ID card.

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Site Feedback

If you have comments or questions about our website, please submit your question to us and we will get back to you.