Due to a planned data migration beginning Friday, February 14 at 11:00 p.m., and continuing through Monday, February 17 at 8:00 a.m., you may experience a delay in your information appearing on CareFirst portals. We expect that changes to member data will be reflected on the portals by Wednesday, February 19. Your patience is appreciated
Change Healthcare notifying individuals of data breach. Learn more here.
Why Whole Health Matters
employers say their employees expect a whole health program.
Your employees are complex people with a wide range of interconnected health needs. They don’t divide those needs into service areas or product types—so we don’t either. CareFirst’s integrated, whole health solutions offer simplicity, ease and reduced costs for you and your employees.
There’s considerable overlap between dental, vision, and overall physical health—especially for people with chronic conditions. Whole health initiatives are designed to address this.
Whole health initiatives have shown higher consumer engagement with preventive care programs, as well as lower healthcare costs. When people are more engaged with programs that help them improve wellness and feel better, they're more satisfied with their health plan.
Current Initiatives
Since August 2021, CareFirst has provided additional dental and vision preventive services to eligible members who have diabetes, hypertension (high blood pressure) or are pregnant at no extra cost to members.
According to the American Dental Association (ADA), blood pressure screenings during dental visits can help individuals avoid more serious health issues down the road. In 2021, CareFirst teamed up with leading dental practices to measure patient blood pressure during routine exams. These practices recorded BP readings and submitted the information to CareFirst. They also provided helpful educational materials and referred members to their primary care physician if their blood pressure was high.
As of July 2022, nearly 3,000 members were screened and their BP readings sent to CareFirst. More than 120 members engaged in a care management program.
Routine dental care does much more than keep teeth clean—it keeps your whole body healthier. In Summer 2022, CareFirst reached out to approximately 20,000 CareFirst dental members who had not visited the dentist in over 18 months. These members received a postcard which emphasized the importance of preventive care and encouraged them to get back on track with regular cleanings. The postcard also directed members to My Account in case they needed to find an in-network dentist.
Surgery can interrupt the body's natural defenses which keep mouth bacteria under control, making it critical for post-surgery individuals to practice proper oral hygiene. CareFirst launched an oral health initiative at the end of 2021 aimed at members with a cardiovascular-related hospital admission with the goal of preventing readmission due to infection. A care package was sent to educate members on the importance of good oral health post-surgery and encourage them to see their dentist regularly. We sent more than 500 dental care packages, which include a toothbrush, toothpaste, dental floss and an educational postcard.
Most disability carriers provide members on short-term disability with income replacement and return-to-work assistance. CareFirst believes it’s also important to provide applicable clinical assistance during their disability. In Fall 2022, CareFirst began offering care management services to members initiating an STD claim, in order to assist with their medical claims and care. This change enables the Care Management team to begin supporting members sooner.
97%
of consumers agree that their doctors should have access to all health-related conditions or services, even those received from other doctors, in order to better coordinate and manage their care.
Savings Opportunities
Bundling medical, dental, vision, life and disability benefits with CareFirst is a smart move for you and your employees. At CareFirst, we make your whole health our priority, not just your medical coverage.
Bundling is an opportunity to simplify administration, streamline enrollment and claims and achieve significant financial savings. When you bundle CareFirst coverage, you and your employees benefit from an enhanced experience through our integrated online portal and working with one carrier.1
Interested in offering Ancillary Benefits? Learn more about bundling discounts when pairing CareFirst Medical with Life Insurance, Disability Insurance, and Supplemental Health products.
Add one of these specialty products and receive a discount on your medical premiums:
Medical + Dental2,3
Save 2%
Medical + Vision2,3
Save .5%
(2+ lines)
(up to a .75% maximum)
TOTAL SAVINGS**
Up to 3.25%**
CareFirst 51+, fully insured group accounts are eligible for this discount. Self-insured group accounts are eligible for a one-time administrative credit. Only applicable to CareFirst offered coverages.
To start saving today and get a quote, contact your CareFirst account representative or submit our online form.
1Effective 11.01.2023 for groups new or adding eligible specialty plan(s) with their fully insured medical plans may be eligible to get up to 3.25% savings on medical premiums.
2Dental and vision discount is only eligible for employer-sponsored coverage.
3All Specialty Bundling Discounts are subject to underwriting review and approval. 3.25% savings on medical premiums for the first year.
4Life, Short Term Disability, Long Term Disability Insurance and Supplemental Health coverages are available through Lantra.
5Groups can only receive .75% in any one year.
Lantra is a trademark owned by, and is the trade name of, National Capital Insurance Agency, LLC. National Capital Insurance Agency, LLC d/b/a Lantra sells employee benefit products and services, underwritten by preferred carriers, to CareFirst BlueCross BlueShield members. Lantra does not provide Blue Cross and/or Blue Shield products or services. National Capital Insurance Agency, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.