CareFirst Hub Tutorials

What's New?

These tutorials demonstrate essential processes in the CareFirst Hub. The videos provide users with step-by-step instruction on how to perform detailed tasks in the Hub.


Smiling woman using her computer

Navigation

Prospect Creation

Group Setup & Installation


Enrollment


On-Cycle Renewals


Off-Cycle Benefit Changes


Retroactive Benefit Changes


Life Event Changes

Turning ON/OFF Enrollment Features