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Virtual Connect
To help make healthcare more affordable and accessible CareFirst offers Virtual Connect – an enhanced virtual care benefit embedded in all fully insured Large Group plans* and select Individual and Small Group ACA plan offerings. Virtual Connect provides members with the convenience of $0 PCP, urgent care and mental health visits through CloseKnit, a virtual care practice.
CloseKnit gives members 24/7 access to the support they deserve—from primary and urgent care to therapy and more** through desktop or the convenient CloseKnit mobile app.
Virtual Connect does not replace any existing PCP, urgent care or mental health benefits – it is another option for affordable, virtual care.
Virtual Connect is optional for self-insured plans. See plan details for Individual and Small Group ACA plans with Virtual Connect – available for new sales and renewals.
For more information and to register for CloseKnit, visit closeknithealth.com.
*Grandfathered fully insured 51+ plans are excluded from Virtual Connect. Members with an HSA-qualified plan will pay $0 for non-preventive care after meeting the deductible.
**Providers will use their professional judgment to determine if a telemedicine visit is appropriate or if an in-person visit is required.