Due to a planned data migration beginning Friday, February 14 at 11:00 p.m., and continuing through Monday, February 17 at 8:00 a.m., you may experience a delay in your information appearing on CareFirst portals. We expect that changes to member data will be reflected on the portals by Wednesday, February 19. Your patience is appreciated
Change Healthcare notifying individuals of data breach. Learn more here.
Virtual Connect
To help make healthcare more affordable and accessible CareFirst offers Virtual Connect – an enhanced virtual care benefit embedded in all fully insured Large Group plans* and select Individual and Small Group ACA plan offerings. Virtual Connect provides members with the convenience of $0 PCP, urgent care and mental health visits through CloseKnit, a virtual care practice.
CloseKnit gives members 24/7 access to the support they deserve—from primary and urgent care to therapy and more** through desktop or mobile device.
Virtual Connect does not replace any existing PCP, urgent care or mental health benefits – it is another option for affordable, virtual care.
Virtual Connect is optional for self-insured plans. See plan details for Individual and Small Group ACA plans with Virtual Connect – available for new sales and renewals.
For more information and to register for CloseKnit, visit closeknithealth.com.
*Grandfathered fully insured 51+ plans are excluded from Virtual Connect. Members with an HSA-qualified plan will pay $0 for non-preventive care after meeting the deductible.
**Providers will use their professional judgment to determine if a telemedicine visit is appropriate or if an in-person visit is required.